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PLEASE READ FIRST

Please note that our support team is here to help answer questions pertaining to any Restored 316 theme setup and installation to match the demo. WordPress related questions and any further customizations (such as fonts, font sizes, etc) to themes is not covered under our provided support.

Plugins that we recommend are also not supported by us. Our themes are simply styled to match them, but we are not able to provide support for them.

Troubleshooting your theme after a considerable amount of customizations to your theme is also not included in our support

Name

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Email*

THIS IS THE EMAIL ADDRESS USED TO PLACE YOUR ORDER.

Where did you make your purchase?

Order #

What product is your issue with?

Kadence Theme*

Genesis Theme*

Who is your Hosting Provider?

Please enter the name of your Hosting Provider:

Website URL*

Please make sure your Restored 316 theme is currently active on your site

Have you added Restored 316 as a User on your site?*

Yes

Is the Website you're having trouble with Live or Staging?

Live

Staging

Please Add Us as a User

This helps us to troubleshoot your issue much faster!

Go to your WordPress Dashboard
Go to Users > Add New
Username: Restored316
Email: [email protected]
Role: Administrator
Skip Confirmation Email: Enable (we will set our own password)

Please confirm we have been added as a User!

Yes! All set!

Please provide the login to your staging site below. This helps us to troubleshoot your issue much faster.

WordPress Username

This is the username you use to login at www.yoursite.com/wp-admin

WordPress Password

This is the password you use to login at www.yoursite.com/wp-admin

Please describe your issue:*

I understand...*

My question is related to the installation and/or setup of my theme to resemble the theme demo

Anything beyond this is not covered by support

Submit a support ticket

Since 2008, Restored 316 has existed to make the internet beautiful one website at a time by helping entrepreneurs and bloggers build a professional and conversion-focused online presence, so you can have the business of your dreams!

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